Le VPN Users Reviews

They have servers in 9 countries. 80% of user reviews who used Le VPN are positive.
8
2
10 VOTES
8.0/10
Rating
$4.95/MO
Starting price

What is Le VPN?

We live in a Digital Age where the Internet has found a place in our everyday life. However, the freedom which the Internet once promised to deliver, is now endangered with all kinds of regulations and rules. Fortunately, there are ways to avoid them, and this is where a Virtual Private Network (VPN) comes in handy. A VPN guarantees security and privacy while browsing the Web. But with so much competition on the market, how can you be sure whom to trust?
Le VPN is one of the many possible VPN providers you can get, and for an affordable price, too. It’s located in France and has been on the market since 2010, offering a variety of features you can find useful.
But can you put your privacy and security in the hands of this provider?

Is My Privacy Protected with Le VPN?

Although Le VPN offers confidentiality, stating that they have a "no logs policy", after reading their privacy policy, it turned out that they were not exactly honest with their customers. Even though they don’t track and record their users’ activities, such as the websites they visit while connected to this private network, they do, however, keep connection logs. This includes the customers’ IP address, and the time they connected and disconnected to the server.
Although it might look meaningless, it could still pose a threat to the users, especially because the company keeps this information for an unspecified length of time. In their policy, they further state that they “will not disclose any personal information that may identify you unless they are legally compelled to do so”. So, yes. Your VPN provider is legally compelled to share this information with authorities, if they are asked to do so.
But most VPN companies have this way of working, so we think that when compared with others, this is not a big disadvantage. It’s almost impossible to find a VPN that will guarantee 100% privacy.
The disadvantage of Le VPN though, is that it doesn’t offer a kill switch. It’s a very important feature that guarantees your IP won’t be exposed if you unexpectedly face some connection difficulties. However, with the many servers that this VPN offers, located all over the World, it’s safe to say that it makes up for the kill switch with the impeccable feature to spoof Geo-locations.

How Much is Le VPN? Is There a Free Trial?

To describe Le VPN with one word in terms of price, it would be “affordable”. Although it doesn’t offer the cheapest prices that you can find on the market, they are still not that high, making it affordable, especially if you take into consideration their discount for the yearly subscription. Although the monthly price for using this VPN is almost $10, you can also subscribe for six months or a yearly plan. The six-month subscription costs $44.99 or just $7.50 per month, while the yearly subscription costs just below $60, or $4.95 per month. Le VPN does not have a different offer for business or private users, and it allows up to two simultaneous connections. There is a variety of methods with which you can pay for their services, including PayPal, Bitcoin, Cashu etc. Unfortunately, the only downside to Le VPN is that it doesn’t offer a free trial, however it does have a 7-day money-back guarantee.

Le VPN Speed Test

No matter what you use your VPN for, it’s important to have a decent speed when surfing the Internet. Many providers have difficulties regarding this issue. Although it’s completely normal and expected for the VPN to slow down the upload and download speed, there are ways that this could be improved. First of all, it’s important to point out that Le VPN showed average results on the speed test. The speed was decent, but we wouldn’t recommend it for activities such as gaming. However, you can use it for daily Internet stuff without any problems. It supports P2P sharing and torrenting, which is a great feature. And with the speed you won’t have any problem using it.

How is Customer Service at Le VPN?

The first thing we noticed after opening Le VPN’s page was the live chat in the bottom right corner. The first impression we got was that they offer 24/7 live support, which eventually turned out to be false. They have a live chat, but it doesn’t work at all times. If there is no one to respond, they redirect you to the ticketing option. Their ticketing system is great, especially because you have the option to attach a file or a screenshot, allowing you to present a detailed view of the problem you are facing. Other than the live chat and the ticketing system, they also have plenty of information on their website, in the form of a knowledgebase, which was surprisingly useful. You can find this section when you click on the “contact us” button.

Features

The first noticeable thing when you open Le VPN’s website is the modern and professional look they have. The best thing is that you can easily find any information you need, from pricing and features, to all the security protocols and their blog as well. Signing up is easy, and even if you have problems, Le VPN offers guides for downloading and installing their app, and also configuring your VPN, making it easy even for first-time-users. They support Windows, Linux, Mac, but also Android, Windows phone, Chormebook, iPhone/iPad/iPOD. Le VPN also works on routers.
Although they are a French company, Le VPN delivers its services from Hong Kong, which in terms of data retention requirements is a great location for a VPN provider. One of the best features it offers is the number of servers, counting more than 400 in 114 countries across the World. Even their website is multilingual. Moreover, in their features they listed Split tunneling, protection for P2P downloading, as well as an automatic WiFi protection.
What differentiates them is the hybrid service they offer. It’s a mix of a VPN service and a SmartDNS, meaning you will be able to enjoy the security of a VPN connection, by also accessing American, British and French online media around the World.
The downside is that they allow only up to two simultaneous connections, which is less than the usual three-to-five connections that other VPN providers offer. Also, as mentioned before Le VPN does not have a kill switch.
All in all, with some exceptions, they offer the basic package for a decent prize.

Is Le VPN Safe?

With Le VPN you have the option to choose from several different protocols in order to customize your experience. You can either choose PPTP, which is the easiest protocol to operate, or some of the other options. It can deliver consistent performance and reliable speed, however, it does not offer the most secure connection. Moreover, you can choose L2TP over IPSEC protocol, which offers a more secure connection, but you might face speed problems, which is completely normal. However, the most used and secure protocol they offer is the Open VPN, which uses SSL to create an authentic, encrypted connection to the Internet. This VPN provider also offers a Hybrid VPN, combining the SSL-level VPN connection and a SmartDNS proxy.
Le VPN uses AES 256-bit encryption algorithm, which will provide you with the highest level of security. Fortunately, we didn’t notice any IP and DNS leaks, nor WebRTC disclosures.

Bottom Line

Overall, Le VPN is not one of the top leaders in the Industry. In fact, it’s not even close. But, nonetheless, we were satisfied with the services it offers. There were some minor disadvantages, such as the missing kill-switch combined with their privacy policy, or the fact that it offers only basic features. However, these things can be improved on. The fact that they offer a Hybrid VPN is something that sets their product apart from the rest, making it more competitive. Bottom line, if you are looking for a simple and basic provider, we warmly recommend Le VPN.

Max Ostryzhko
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User Comments

LR
The kill switch a very important feature. It guarentees that my IP won’t be exposed if you unexpectedly face some connection difficulties. Without the kill switch, I don’t feel secured.
MC
They do have a ticketing system is great. What really got my attention was the option to attach a file or a screenshot. It allowed me to present a detailed view of the problem I was facing facing.
NG
Although Le VPN doesn’t offer the cheapest prices that you can find on the market, they are still not that high. I believe that with time, they will make it affordable to most of us.
MR
Le VPN keeps connection logs. This includes the customers’ IP address, and the time the customer connected and disconnected to the server. This is very risky because I fear my identity and credentials can fall in the wrong hands.
RC
When I used the L2TP over IPSEC protocol. It offered me a more secure connection. However, I faced some speed problems. I think if looked into carefully, the company is one of the best.
MA
LeVPN served me very well. It supports torrenting. This is a great feature. With their excellent speed I did not face many problem using it. This was a wonderful exeperience. Thank you people.
PH
One of the few disadvantage is that they allow only up to two simultaneous connections. This realy limited my ease in using this VPN. I believe they can still increase it to 4 or 5 simultaneous connections. This will be a plus to the company.
EB
The fact is that when I used this VPN, it had a decent speed when surfing the Internet. This is one of the most encouraging features that convinced me that it is on of the best in the industry.
JS
The first thing I noticed when I opened the Le VPN’s website is the modern and professional look they have. It was very easy for me to navigate around this website. I still admire the looks up to date.
HH
Despite the fact that Le VPN offers confidentiality. It states that they have a "no logs policy". However, after procuring there services, it turned out that they were not exactly honest with me. It always good to be honest in business.

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