HideMy.name Users Reviews

100% of user reviews who used HideMy.name are positive.
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HideMy.name VPN: Is it worth what you pay for?

Virtual private networks allow individual subscribers to browse the internet securely without compromising on their privacy. There are multiple VPN companies in the market, so it's very important to find the right service provider of them all.

HideMy.name VPN service provider is formally known as Incloak, which should ring a bell definitely. It offers one of the most secure software for Windows, Mac, iOS and Android users to stay protected and undetectable.

Is My Privacy Protected with HideMy.name?

HideMy.name VPN is very serious about the privacy of its subscribers. The official privacy policy statement of the company states: Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone. To maximize your privacy we collect the minimum information required, and that is your email address. We do not request or store your name, IP address, physical addresses, phone number or any other personal information.
This statement says a lot about the quality of privacy that the company follows, and it's quite hard to find a company that follows such a strict policy. We hope the statement is proved in reality as well. The company also states that they send site access information to Google Analytics to improve the performance of their service. It also states that only a portion of the IP address data is sent to the Google Analytics service. The statement from the company reads: If users are concerned with being tracked by Google analytics scripts on our site or any other site running Google analytics, we recommend installing a browser add-on which allows you to opt out. So, if you're concerned about your privacy a lot, then you could implement this to avoid being tracked this way. Payments are also processed by a third party payment provider and the company assures that they don’t store any payment detail or other confidential data of the subscribers signing up for any of the membership plans on offer. The presence of a kill switch feature would have enhanced the privacy quotient even further, but it's not on offer, which is a slight drawback.

How Much is HideMy.name? Is There a Free Trial?

The membership plans on offer are not very complicated. New users should be able to find a package that best fits their requirements pretty easily. HideMy.name is celebrating its 10th anniversary and there are attractive discounts and promotions on offer. The different pricing plans include: a one-day plan at a $1.00 a day which relates to $0.04 per hour. You get all the features that you get in a long-term subscription plan under this membership. There's a monthly plan priced at $8.00 a month, and it also covers all the long-term subscription plan features, except the Private IP feature. They a six month membership plan priced at $20.00. All the exclusive features of the long-term plan are on offer.
Their annual plan costs $33.00. The two year plan costs $59.00, Three years costs $84.00, and a five year plan will cost you $119.00. As you can see, the longer your membership plan is, the more discounted and attractive the pricing becomes.
Both the six month and yearly subscriptions are only offered in limited numbers as their anniversary special. A seven day money back guarantee is offered as standard, and a one day free trial is offered as well, which is a not great length of time to evaluate the service.

HideMy.name Speed Test

Subscribers must definitely check for the performance metrics of a VPN before signing up. All your internet activities are going to be handled through the network, so a high-speed network connection would be amazing. HideMy.name VPN speed test results were not attractive in any way. As a matter of fact, it was considerably slower when compared to other leading service providers in the market. Download speed results with the VPN connection were just around 5.4Mbps, which is not adequate if you're looking for HD streaming. P2P sharing and torrenting can be enjoyed, but you won’t be able to experience higher speeds from the servers. Unlimited bandwidth range is offered, which will make you enjoy HD internet quality. All your daily internet activities and normal video streaming should not be a problem at all. IP leak testing results of DNS, IPv6, IPv4 and WebRTC were positive, with no visible IP address leaks. Performance results were not topping the charts but it is more than enough for a normal user.

How is Customer Service at HideMy.name?

HideMy.name VPN has a customer support section in the form of a contact form, which has to be filled out in order to get your problems resolved. Questions regarding billing, VPN, proxy list checking, tools, collaboration, and the like can be posted on the form and you can expect a response from the support staff within a day or so. The FAQ section contains most questions and answers on different problems and queries are available, which should be valuable information. A chat window is also available on the website, but it's not 24/7. This can be improved for speedy response. Email communication is also a good form of customer support, which should also be enough for getting answers, but on the whole, the support is not up to the mark when measured against the competition.


HideMy.name VPN service has servers operating from more than 41 countries and with a widespread array of 98 servers operating from 69 cities, subscribers can get a decent access range. One subscription plan is enough for a subscriber to connect with the VPN service on all their devices. The only condition is that the service provider allows only two simultaneous connections at one time. Subscribers have the option of choosing the server they wish to connect with and enjoy internet network access without any restrictions. Let's look at some of the best features offered by them:

  • Web proxy service
  • Ad free connectivity
  • Port scanning and forwarding
  • No logging policy
  • Switch IP feature
  • Torrenting is allowed
  • P2P sharing is also allowed
  • Unlimited bandwidth capability
  • Dedicated IP
  • DNS protect
  • Multiple protocol support
  • Two simultaneous connections
  • Windows, iOS and Android software app
  • Cryptocurrency payment accepted
  • Free trial and money back guarantee.

This is a comprehensive features package, and as you can see from the list above, it is also one of the attractive aspects of HideMy.name. Security and privacy are two of the strong features that make it one of the best services in the business. We discussed privacy earlier and discuss security in the next section. Unlimited internet access and anonymity is provided by the service provider. An automatic kill switch is not provided, and the company does not have its own DNS servers, which is another drawback too. Subscribers can select any of the membership plans on offer and easily setup the application on the device they have.

Is HideMy.name Safe?

HideMy.name supports multiple protocols, which include PPTP, L2TP, and OpenVPN. Dedicated IP is also provided, and this can be used by subscribers who are looking to get that feature. Although the popular options of SSTP and IPSec are not supported, an OpenVPN protocol would be more than enough for obtaining all the security you need. A 256-bit encryption is used to protect the network connection. The web proxy service allows you to block certain websites using your browser. HideMy.name uses a 2048-bit Secure Socket Layer protection. This security offers excellent data protection and anonymity to the subscriber. All the confidential and highly sensitive data is encrypted for added protection. Your real IP address will stay hidden throughout your network connection. As mentioned before time and again, a kill switch feature would have made HideMy.name the most secure network connection provider.

Bottom Line

HideMy.name is one of the best when it comes to security, privacy, and features package, all of which are offered at very attractive pricing. Easy setup, multiple security parameters, excellent VPN client software, P2P sharing, and torrenting are some of the key highlights of the service. It does have a few shortcomings, like the absence of kill switch security feature and slow network connection speeds. Short term subscriptions are expensive and like always, long term plans are cheaper. HideMy.name is a reliable and smooth operating VPN service provider and it's one service you could trust for security and anonymity.

Adam Dagan

User Comments

Very low prices given the quality of the service. iOS App works on pretty stably, connection does not terminate for a long time. Previously have used ExpressVPN, but they are really overpriced
Works awesome on all my devices! The only problem (with SMTP) was solved in 1 minute by their live support.
Love their "Protect connection" option on macOS and iOS that allows you to reconnect VPN automatically and block the Internet traffic until the connection is back again. BTW speed is much more than mentioned in review! My current ...Read More

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