FalcoVPN: Is this the best free VPN service for all your devices?
FalcoVPN is one of those few Middle East based service providers with its HQ based in Dubai. The fact that it is operating from the UAE does bring down the overall value of privacy and anonymity, but let us check it out in detail.
FalcoVPN is known to deliver some much need protection for smartphone and tablet users against Wi-Fi hotspot risks and threats. There are different features on offer and we hope that by the end of this review, you will be able to decide whether to subscribe for this service or not.
Is My Privacy Protected with FalcoVPN?
How Much is FalcoVPN? Is There a Free Trial?
Just like most other VPN subscription plans, even Falco VPN offers 3 different membership plans, which include -
- 1 month - $3.99/month.
- 6 months - With a one-time payment, you can get this plan for just $3.33/month.
- Yearly - With a one-time payment, you can get this plan for $2.08/month.
Across all these subscription plans, users get all the features offered by FalcoVPN. There is a free trial on offer, and all that a free user will get is access to one of the free servers operated by the company in the US, and that comes with data limitations as well. A 100% 15-day money-back guarantee policy is on offer, which means you need not worry about getting your money back if you are not satisfied with the services or features you use.
VISA credit/debit cards, PayPal, QIWI and Yandex payments are accepted by the VPN. We found something contradicting in terms of their money back guarantee. Although on the Pricing page you’d find a 30-day money-back assurance, when you decide to make the payment, you’d be notified of only a 15-day money back assurance. Whatever the reason behind this, it is a fact that this isn’t ideal for a VPN service provider.
FalcoVPN Speed Test
Speeds offered by a VPN generally decrease when compared to any normal Internet connection, which is standard. The main factor that differentiates the best from the rest is the drop off in speeds when using a VPN server. FalcoVPN has servers operating from 12 different countries, and we ran speed tests on most of them at different times of the day. We were pleased with the overall speed and performance of their servers. A few servers experienced heavy traffic compared to others but the drop off was not alarming. FalcoVPN can be used for streaming videos, movies, HD content, P2P sharing, torrenting, etc. and you should not have any problem with the same.
How is Customer Service at FalcoVPN?
FalcoVPN does offer a live chat support, but we are not sure whether it is 24/7. We did find assistance at most times and that might be due to the geographic location of its HQ. The presence of chat support makes the customer service experience better. Apart from this, there is a help center containing general information regarding the VPN service. General and iPhone/iPad specific queries can also be found in this section. You can even enter your query and search for the answer you are looking for and if you are not able to find it, then you could reach out to them through the support forum. Enter all the particulars in the ‘Start a conversation’ section and send it to the support team. You can expect quick responses from their team of professionals and we certainly feel that your queries will be resolved fairly quickly.
When you go to their website, you will be pleased to see that the design layout is clean and refreshing. Everything falls into place and you can search and find all the information you need from their website within seconds.
The signup process is also very simple - just select your membership plan and make the payment. The entire process should be over in a couple of minutes, and a free download section allowing you to install FalcoVPN app on your Mac, Windows and Android is available on their website. The entire experience for a subscriber is made user-friendly.
FalcoVPN offers a multiple lineup of features to make sure that their subscribers have everything they need to secure, bypass restrictions and obtain all that they expect from a VPN. At the moment they have servers operating from the USA, Italy, France, Germany, the UK, Spain, Singapore, Australia, Canada, the Netherlands, Switzerland and Hong Kong. Some of the features offered by them include:
- Multiple device compatibility - Windows, Android, Mac, iPhone and iPad.
- No logs policy.
- Multiple VPN protocols - PPTP, L2TP, OpenVPN, IPSec and IKEV2.
- Unlimited data.
- 5 simultaneous device connections.
- 15-day money-back guarantee.
- Reliable customer support.
- Good speed.
- Affordable pricing plans.
- Free subscription plan.
- Easy installation.
Is FalcoVPN Safe?
FalcoVPN uses multiple protocol connections, including PPTP, L2TP, IPSec, IKEV2 and OpenVPN. Subscribers have the option of choosing between servers which support some or most of these protocols. OpenVPN protocol assures maximum protection, PPTP delivers the smallest level of protection, and all other protocols are somewhere in between. The type of protocol you choose will also depend on the server and device you use to connect to the server. Your smartphone will be secured against hackers and snoopers even when using a free Wi-Fi hotspot. DNS, IPv6 and WebRTC leak test results were good with no leaks detected.
FalcoVPN has plenty of positives to its name and the only slight negative is the lack of some premium features, but some of you might not find the need for those features anyway. Subscribers can rely on this service provider to get a fast, secure and completely anonymous Internet connection. The pricing model is just about perfect and they provide support for multiple devices as well. On the whole, this is one of those companies where quality is given importance over all other aspects.