Cienen Users Reviews

They have servers in 17 countries.
Starting price

Cienen VPN review

Cienen is a VPN that has in recent times come to make a name for itself and it specifically prides itself of providing very high-speed VPN connections. This is definitely a dream come true for those VPN users who are more into high-speed than anything else. Upon testing, I did find that it has very high speeds as promised and if you’ve been looking for a high speed VPN, then this might just be it for you.

Is My Privacy Protected with Cienen?

As is the primary goal of every VPN out there, Cienen VPN makes your Internet security a priority as it does speed. Anyone who decides to go out of their way to purchase a VPN is definitely looking for anonymity, which is exactly what Cienen VPN offers. Cienen VPN has quite a complex Privacy Policy in which users are assured that their personal information will not be revealed to third parties and no logs shall be kept of their online activities.
Cienen has made it clear, however, that they will cooperate with the authorities when asked to provide information on their users logs and whatnot. "We collect and store the following information for each of our customers:
- Name
- Email Address
- Phone Number
- Postal Address
These information except the Name can be edited anytime by you from Cienen customers area. You can request to remove your data from our servers anytime by contacting us. Your information will be used to contact you and improve our marketing strategies by locations. We need your Name and Email address to be able to provide our service to you but except these two options you can request for other data removal at any time by just contacting us.
We collect your information when you register in our website and place your first order."

How Much is Cienen? Is There a Free Trial?

Unlike other VPNs, Cienen has very interesting pricing and offers a 3-day money-back guarantee, which I think is not that bad. Here are the packages offered by Cienen:
1st package – MikroTik Router
This plan in particular is ideal for those who actually wish to try something new, because it is not just a simple VPN service but also serves as a tool that makes routers safe to use. The price of this package is just as high as that of other security services if not more at $19 per month. With this package Cienen allows running a unique VPN server. Becoming a Cienen subscriber means that one has a chance to become the VPN service provider as well. This package is great for small and big companies because it helps them become independent on such a sphere.
2nd package – Dedicated IP VPN
This plan is a little bit less expensive compared to MikroTik Router and costs $14.95 a month. Aside from the functions described in the MikroTik package above, a user benefits from the possibilities to estimate the best security. This is achieved by means of a really strong ciphering. Only UK and US IP addresses are available in this package. However, this is more than enough to enjoy the best services all over the world.

3rd package – Shared IP VPN
This plan only requires you to pay $9.95 a month. This is as low as Cienen could go in terms of pricing. This might seem pricey but at the same time, the user is supplied with so many facilities: servers in up to seventeen countries, unlimited bandwidth, the possibility to use up to 7 gadgets at a time, reliable encryption.

Cienen Speed Test

Speed is definitely not an issue when it comes to Cienen VPN. It is known to have the best speeds especially for flawless streaming. This is music to the ears of those who love streaming videos and audios considering that Cienen also helps you bypass geographical restrictions.
"Actual service speed and quality may vary. The Service will attempt to be available at all times except for limited periods for maintenance and repair. However the Service may be subject to unavailability for a variety of factors beyond our control including emergencies, third party service failures, transmission, equipment or network problems or limitations, interference, signal strength, and may be interrupted, refused, limited or curtailed. We are not responsible for data, messages or pages lost, not delivered, delayed or misdirected because of interruptions or performance issues with the service or communications services or networks (e.g., T-1 lines or the Internet). We may impose usage or service limits, suspend service, or block certain kinds of usage in our sole discretion to protect users or the service."

How is Customer Service at Cienen?

Cienen’s FAQ page covers some pretty general questions which means that for the really serious issues you will need to contact customer support. Unfortunately, Cienen does not have a live chat. You will have to send the support team a detailed email or message them on social media to get assistance.


  • Number of Server Locations (countries) - 10
  • Number of servers - 26
  • Does VPN keep logs - No
  • Get around geo-blocking
  • Use for VOIP applications
  • PPTP And L2TP Protocols
  • Server switching allowed
  • Includes Kill Switch - No
  • Devices per license - 7

Is Cienen Safe?

Cienen has very extensive clauses when it comes to security where they go into details about how they keep users secure. Cienen provides 128-bit encryption, which can provide you with protection against hackers, and even against your own ISP watching what you are doing online.
We can all always use an extra level of protection on the Internet and Cienen allows you to choose from two protocols L2TP and PPTP. Have a look at what Cienen VPN says about security:
"We do not save logs of any user activity (sites visited, DNS lookups, emails etc.) We only save logs of access attempts to our servers (for security and troubleshooting), session duration and bandwidth used."

"We do not get involved in any form of censorship. We do not give your personal info to any third parties. We do not cooperate with any requests for information unless we are ordered by a court of competent jurisdiction and the vast majority of these requests would not be from a court of competent jurisdiction. We will protect you to the max and our system is setup to automatically do so. There are hundreds of good reasons for being anonymous and we respect them fully. Hacking, cracking, distribution of viruses, fraudulent activities, network sabotage, phishing, and/or any conduct deemed illegal or unwanted shall be subject to suspension or termination. Users are responsible for the proper secure configuration of their services and are responsible for any damages caused by their neglect or exposure of vulnerabilities whether intentional or unintentional.
Our website is completely protected by SSL security and the data is encrypted and securely stored in our servers. You can recognize the encrypted connection in the address line of your browser that showing "https" instead of "http". So the data you submit to us can not be intercepted by third parties."

"Our website may use cookies and these are small text files that are stored on your computer or device using the browser. They allow us to recognize your browser on your next visit and they clearly do no harm. We use cookies to make our website more user-friendly and to allow you to use all the features of our website. These cookies are not used to collect any personal information. Some cookies remain stored on your computer or device until you delete them. For more information please visit"

Bottom Line

Cienen VPN may not be the cheapest or the most famous VPN out there but given the way it is organize and its numerous features. I can say with confidence that with this VPN we have a winner.

Max Ostryzhko

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