AirVPN Users Reviews

They have servers in 22 countries. 70% of user reviews who used AirVPN are positive.
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AirVPN: Is it really the air to breathe real Internet?

AirVPN started its operations in the year 2010 in Italy. Air is the company behind this VPN operation and it is run by hacktivists and activists who aim to avoid censorship and other online restrictions. Security and OpenVPN protocol support are the key features.

An open source VPN service provider like AirVPN is an excellent option for staying secure and anonymous online. If you are on the market looking for a reliable open source VPN, then this could be the perfect option for you.

Is My Privacy Protected with AirVPN?

Subscribers should know the privacy policy and rules implemented by any VPN service before subscribing for the same. As far as AirVPN’s official statement goes, “Although the Air servers may be located in various European Union countries, all those servers and all data collected by those servers are subject to this "AirVPN Privacy Notice and Terms" and are compliant to the standards and requirements set by Directives 95/46/EC ("Data Protection"), 2002/58/EC ("privacy on electronic communications"), the EU General Data Protection Regulation 2016/679 and the best practices recommended by the EU Art. 29 Working Party and the EDPS (European Data Protection Supervisor). Servers located outside the European Union will treat users data with the same (or higher) level of privacy and data protection, never with a lower level of privacy and data protection. AirVPN will not use or locate servers in countries which have laws which would force Air to violate the aforementioned European Union directives. Anyway, in case of jurisdictional conflicts, Air will not recognize extra-UE competence and will respond only to European Union laws.”
This is a strong privacy statement from the company and is one of those policies that you can certainly trust. Personal data is not acquired by the software application either. Third party payment privacy is not guaranteed by the company, which is actually the industry norm. They also state, “E-mail addresses are not used by Air to identify or collect any other information about the users, are not processed for any purpose different than providing courtesy, automated communications for technical support, and are not transmitted to any third party. A valid e-mail address is NOT required to access Air services and/or receive technical support, so usage of a valid e-mail address remains totally optional.”
All of this makes AirVPN one of the most highly reliable service providers. As far as data collection or logging goes, “Technical data which are strictly necessary for the Internet / networking connections that are specifically related to the Air service are handled by automatic systems only in RAM and only for the time being necessary to provide the service. Activity traffic and/or traffic content and/or IP addresses of the customers or users are not inspected, logged or stored into any mass storage device.” From this statement it is very clear that users have complete control over their data. The Kill switch feature also guarantees privacy.

How Much is AirVPN? Is There a Free Trial?

Multiple subscription plans are offered based on the duration of the plan. Because the company is based in Italy, the pricing is set in Euros. We have made the conversion to give you the pricing model in dollars, to make things easier. You can check out the website to learn more about the pricing.

  • 3 days - $1.17
  • 1 month - $8.20
  • 3 months - $17.56
  • 6 months - $35.12
  • 1 year - $63.22

The exchange rates mentioned above are based on those found in the European Central bank. As you can see, unfortunately, there is no free trial or money-back guarantee on offer. A free trial would have given users the option of testing the service quality, but that is currently not possible. If you are in a hurry, you could write to them to get a free 3-day trial. Bitcoin payments are also accepted for added anonymity. Apart from that, a wide range of payment methods are accepted. All the features are offered as standards across all plans.

AirVPN Speed Test

Speed test results determine whether you get the ability to download or watch videos and other files without any restrictions. AirVPN speed tests were conducted on multiple servers across different locations. AirVPN is based in Europe, and as a result, most of the European servers performed really well. Even US server performance was pretty good. Considering the price and overall feature specifications, the server speed is really good. Download, upload and connection speeds were above average. The bandwidth range and latency were also good, which enables users to watch all their favorite videos and other web content with ease. The speeds experienced while connecting to long-distance servers were quite good.

How is Customer Service at AirVPN?

Customer support is provided in the form of an email ticketing system and the response times lie in the range of 6 to 8 hours. The support forum and FAQ section also contain decent support queries and answers. All the technical support you may need for setting up and using the network connection is available. The support team does not deliver 24/7 support since they work only during European business hours. The answers we got from the support team were quite professional and to the point. On the other hand, experienced subscribers will not have any problem understanding the responses. It is the new and non-technical users who struggle to understand the solution at times. Live chat support would have made the support even better.


The AirVPN signup process is one of the easiest and all you need is an email address. It does not matter whether or not it is a valid email address, as long as it allows you to use the connection. Disposable email addresses can be used for the signup process. Once you select the plan you want, just make the payment and become a member. The username and login password should be selected during the signup and that is it. You won’t receive any other email apart from the initial welcome email.
The user interface of any service must be friendly and contain all the information you need for utilizing the service. AirVPN offers client interfaces for Windows and Mac OS platforms, which let you control your connection. This is an open source software, and thus, subscribers can audit independently, giving them more control over the connection. The details of all the servers operated by the company are listed on their main page, which allows users to check for features such as DNS leak protection, server stats, dynamic server selection, and so on. Real-time logs are also displayed, making it a transparent service as a whole. Device and OS support for Windows, Mac, iOS, Android, Linux and routers is ensured.
Let us have a more detailed look at all the different features on offer.

  • No log policy.
  • No time limit.
  • No traffic limit.
  • 5 simultaneous connections.
  • Unlimited server switching.
  • High speed servers.
  • No maximum speed limit.
  • Open source setup.
  • API Interface.
  • DNS routing.
  • VPN through Tor.
  • SSH and SSL tunneling.
  • Shared IP address.
  • Transparent server status.

AirVPN has servers operating in around 20+ countries, with most of them operating in Europe. Other countries include US, UK, Canada, Singapore, Japan and Hong Kong. The fact that they only offer an OpenVPN protocol connection guarantees the user that the company is focused more on security than anything else. Feature packages are pretty good as a whole.

Is AirVPN Safe?

The AirVPN service provider only supports OpenVPN protocol, which means you get the best in class secured Internet connections. If you are looking for a PPTP/L2TP connection, then this is not the right service provider for you. OpenVPN runs on over 443 TCP ports, which eliminates Geo-blocking and spoofing of the highest level in countries like China. This is the regular SSL connection and so it becomes hard for it to be blocked. SSH and SSL tunneling also ensures security of the highest level. DNS leak protection and WebRTC bug protection are offered as standards. We even conducted WebRTC, DNS leak, IPv6 and IPv4 tests and all the test results came back positive.

Bottom Line

AirVPN might not have what it takes to challenge the big boys, but it certainly packs a punch in terms of its service offers. There are many features to like about a VPN like this, and at the same time, there are a few flaws like low server count, lack of protocol options, etc. AirVPN can be rated as one of the best privacy and security-specific VPNs and is the best option available for those who need them the most. It might not be the option for those who are mainly looking for a VPN to watch movies, TV shows, etc.

Max Ostryzhko

User Comments

On my trip to Japan, I was amazed at the good speeds that the VPN offered. This was a good way to test the VPN and certainly it met my expectations. I am happy with the great speeds that I can download huge files over the internet.
How comes the AirVPN package does not offer for a free trial? How then can I test the product to be sure of what I would be settling for? The expert team should think over the matter.
I expected the speeds to be way off the hook. However, the speeds I get are just average. I am even considering upgrading to a premium plan to see whether the speeds would improve.
One big plus for AirVPN is that I can use it on the different operating systems that I have including windows, MacOS, and even android. To me, this is a huge convenience that I am happy to take advantage of.
I kinda enjoy the services that AirVPN provides. However, they should improve on their response rate. Their customer care desk takes ages before responding to a query.
Unfortunately I was not impressed at all with the delay that the customer service portrayed when contacting them. I expected on time response but all I got is 6 hr response time. This was a red flag for me.
Guys, this is so far the first VPN provider that accepts bitcoins. I have been searching for a good provider and I am glad to say that I finally found one.
Finally I found a VPN service provider that accepts bitcoin payments. I am sure that I will continue using the service due to this advantage. The service should however think over providing for a free trail program.
When streaming videos online, I use AirVPN because of their lack of speed limits. Therefore, I get to enjoy HD videos and download huge files without any lags.
Why should I go for something complicated? I chose to rely on AirVPN because of its easy sign up process. With just my email address I was minutes away from using their services.

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