VPNSecure: Exactly how secure is it?
VPNSecure is an Aussie VPN service provider with a mixed reputation. With around 8 years of experience operating in the VPN industry, this VPN service has both positives and negatives, equally affecting its fame.
Based in Queensland, Australia, VPNSecure is a private VPN service which offers a wide range of services to its clients. The company is known to be constantly improving its services and features to cater a wide customer base. Let’s find out exactly how secure this VPN service can be.
Is My Privacy Protected with VPNSecure?
Yes, like many other VPN service providers, VPNSecure also collects and stores data such as your email address, username, and password when you register for their services. This is a common practice among most VPN services and therefore shouldn’t really be a concern for users.
VPNSecure also offers what we generally call a kill switch feature; however, this is given as “Disable internet on disconnect” in the configuration settings, which could be hard for some users to find or understand.
How Much is VPNSecure? Is There a Free Trial?
VPNSecure offers three pricing plans for users: a 1-month plan, a 6 months plan, and a 12 months plan. Choose the 1-month plan and you will be charged $9.95 on a monthly basis; for the 6 months plan, your cost would be $49.95 for 6 months access; and for the yearly plan, you will have to pay $79.95 for annual access. All of these packages include the same set of features. The VPN service offers a seven-day money back guarantee for these plans.
In addition, there is also a Free VPN plan, with which you can attain 30 day’s access to the VPN’s services and features and test the same before subscribing for a pricing plan. The pricing seems quite expensive when compared to what many other VPN service providers charge.
VPNSecure accepts PayPal, Bitcoin, Payza, CashU, Paymentwall, and all major credit cards.
VPNSecure also seems to offer a Corporate VPN service. However, you need to contact them to know about the pricing for the same.
VPNSecure Speed Test
VPNSecure has servers located in 48 different countries around the world, and the highlight is that each of the VPN servers supports all VPN protocols. In our speed tests, the VPN’s servers delivered consistent speeds, which were sufficient to access streaming websites. Although we were able to access some video streaming websites, like NBC, we were blocked access by some of the leading streaming services like Netflix, which was a disappointment. Also, there were some servers that delivered relatively slower speeds.
How is Customer Service at VPNSecure?
VPNSecure extends customer support via their live chat feature and an online form. Many of the VPN services that we have reviewed so far, although they mention that they offer 24/7 support, do not really offer support round the clock and their chat box stays offline most of the time.
With this VPN service, however, we were really pleased to see their live chat support window pop up as soon as we entered the website. We also tested the feature by sending in a question and were sent a response almost immediately. The support staff was highly prompt, friendly and extremely helpful as well. Even if you choose to submit an online form, you are likely to receive a response within thirty minutes.
Yes, it is indeed disappointing to see that these are the only two means to contact the VPN service’s customer support. However, the fact that they are prompt and efficient in what they do offer really impresses us.
The VPNSecure website is quite professional. We like the overall design and layout and it was easy to find information, as all the menus are laid out clearly throughout the website. There are no unnecessary gimmicks or animations, which makes the website all the more attractive.
When it comes to signing up for the VPN service, you can either choose to try their free plan or go for a premium plan. To subscribe, you will first be required to choose a payment plan, followed by entering your email address, and finally choose a preferred payment method.
The VPN service can be used on different operating systems, including Windows, iOS, Mac OS, Linux, and Android. In addition, there is also a Chrome extension offered for users who prefer the same.
In the case of features offered by VPNSecure, you get to bypass Internet censorship, choose VPN servers from 48 different countries, attain high Wi-Fi security, and enjoy great privacy. Also, the VPN service gives you the ability to choose your encryption cipher strength based on your online activities.
Stealth VPN is another feature offered by the VPN service. By switching to this technology, you can get through even the most restrictive DPI Firewalls.
Is VPNSecure Safe?
The two main VPN protocols supported by VPNSecure are PPTP and OpenVPN. Obviously, the former is the least secure option you have for a protocol and the latter is known to be the most secure in the industry. Regardless of the protocol you choose to use, the VPN service allows you to choose your cipher strength, between 64 bits and AES-256. Once again, AES-256 is the highest and most secure level of encryption you can have with a VPN service.
Also, when it comes to leaks, we were satisfied to see that there were no visible leaks when testing the service.