SlickVPN: Does it really keep users anonymous?
When you are on the search for a VPN, it is always better to analyze all the different VPN services offered on the market before making your decision. Finding the perfect balance between the cost and the feature package on offer is crucial, and this is where a review like this would come in handy.
SlickVPN is one of the more popular VPN services based in the US. Not many users would have heard about this brand amidst the growing number of VPN companies. So, here is a comprehensive look at SlickVPN.
Is My Privacy Protected with SlickVPN?
The privacy statement is good, and the company only collects information such as email, username, password, payment data, Google analytics data, temporary cookies, etc. They do not track the browsing activities performed by the subscriber using their servers, which is good for privacy. The company also states, “SlickVPN does not sell or rent any personal information of our subscribers to others. In compliance with local laws and under certain circumstances, we may disclose personal information of you to third parties.”
Remember, SlickVPN is based in the US, and as a result, the company is bound to follow the state and federal laws which are set in place; so, they might be forced to disclose or sell the data they collect for legal purposes, business transfers, third party service providers and also for certain internal policies. Connection logs and Internet activity logs are not maintained, which is a plus. The addition of a kill switch would have been perfect for privacy and anonymity. Mentioned above is the official statement of the VPN service provider, and these policies are bound to change any time. As far as privacy goes, a decent level of privacy can be expected from the company, but you still have to be careful with a US-based provider.
How Much is SlickVPN? Is There a Free Trial?
SlickVPN offers 3 different subscription plans, like most other VPN service providers:
- Monthly – $10/month.
- Semi-annual – $5/month, which should be paid as a single payment of $30.
- Annual – $4/month, with a single annual payment of $48.
All 3 subscription plans come with a 7-day free plan, which means you won’t be charged anything till the 8th day of your subscription. Apart from that, a 30-day money-back guarantee is also offered, which means you could get your money back if you are not happy with what you are getting. SlickVPN offers all the features without any restrictions.
Payment can be made via PayPal, Bitcoin and all major credit/debit cards. The ability to pay securely using a cryptocurrency should certainly attract a few buyers. Likewise, a free trial and money-back guarantee are also plus points.
SlickVPN Speed Test
Connection speeds were not alarming, but were more than enough to stream live feeds, videos and even movies. We experienced varying speeds across different servers, which is a worrying prospect. Fluctuating speeds across different servers is not ideal, and sometimes, we also faced connection terminations, as reported by many customers. Few servers operated by the company were found totally meaningless. Leak tests were also varying, giving alarming signs.
WebRTC, IPv6 and IPv4 leak tests came out positive with no leaks, but the most important leak test result, DNS, was negative. Visible DNS leaks were detected, which is not what we expect from a reliable VPN service provider. The connection also failed to connect with some of the popular video streaming websites such as Netflix and Hulu. Connectivity problems are a worry, and if you are signing up for a VPN just for unblocking Hulu, Netflix, etc. then this is not the one for you.
How is Customer Service at SlickVPN?
Customer support is offered only for members, and you need to sign up before you could ask any doubts related to the service on offer. A ticketing system is used to deliver customer support, and the company offers 24/7 support. Unlike other ticket support systems where you need to post your queries and wait for a day or two to get a response, the SlickVPN support staff respond instantly and they were able to clarify all our doubts. The support staff is knowledgeable and the company is using experienced VPN support personnel instead of third party companies.
A live chat support would have made things easier for users to get their doubts resolved even before signing up for a membership plan. A separate section is available with all the information necessary to setup and install SlickVPN client software across multiple OS platforms such as Windows, Ubuntu, Linux, Mac OS, iOS, Android, etc., and this should be useful for first time subscribers and non-technical subscribers.
SlickVPN service provider has certainly gone far and beyond in offering a whole line up of features to its subscribers. The list is extensive, and we are really happy to list some of the top features for you:
- Anonymous torrenting.
- Zero log policy.
- High speed network.
- Unlimited bandwidth.
- Multiple payment options.
- Multiple device connectivity.
- 5 simultaneous connections.
- 30-day money-back guarantee.
- Unlimited P2P traffic.
- 150+ servers in more than 40 countries.
- 250+ anonymous IPs.
The user interface of this service is pretty good, with all the options well laid out and easy to access. Its uncluttered design makes it easy for subscribers to make modifications to the settings. Basic and advanced settings can be changed right from the interface. SlickVPN is perfect for users who love torrenting and P2P sharing, both of which are excellent here.
The automatic IP changing function available in the Windows app is exciting, because this changes the IP address every 2 minutes, masking your identity even more. The timing of the IP change can also be modified. TCP and UDP connections are offered by the service, and users can choose the one they need. Advanced users can even make changes to the OpenVPN settings to enable high security options for their network connection. This might come with side effects, so be advised not to change them unless and until you are very sure about the consequences.
Is SlickVPN Safe?
SlickVPN service supports 3 different protocol connections, which are OpenVPN, PPTP and L2TP/IPSec. Windows and MacOS X clients, by default, would be connected to the OpenVPN protocol connection. 256-bit AES CBC encryption used by OpenVPN protocol provides additional security and anonymity. Subscribers also have the option of choosing the protocol they want.
PPTP uses MPEE 128-bit encryption and L2TP/IPSec uses 128-bit encryption as well. Check for compatibility with your device before you select a particular protocol, because IPSec can be connected only to iOS and Mac OS X devices. Taking everything into account, the level of security offered is pretty good.
SlickVPN turns out to be an excellent VPN service, with slight downsides here and there. The service is affordable, no logs, strong encryption, unlimited bandwidth, and the list of great features goes on. In the negative scheme of things, inconsistent performance and DNS leaks make it just another average VPN service. Apart from all this, SlickVPN is one of the best options available for those who are on a budget and are fine with the features list.