Securevpn.com VPN Review
Secure is a word that most users value. After all, that’s what we’re looking for when using a VPN. But it kind of loses its meaning when every single one claims that IT’S the most secure on the market.
We know they can talk the talk, but in this US based VPN, we’ll discover whether it can walk the walk.
Is My Privacy Protected with SecureVPN.com?
The content of the policy isn’t quite as reassuring. There’s a clear statement that the company “does not collect or log any traffic or use of its VPN”, but it does collect the external and internal IPs for every service connection.
Another clause says “we may collect and disclose personal information, including your usage data, to governmental authorities or agencies… at their request or pursuant to… legal process, if there is a good faith belief that [this] is required by law.” In other words, they won’t necessarily wait for a court order to hand data over: if an agency asks, and SecureVPN thinks they have a good case, that’s enough.
The terms of service page also caught our attention for a couple of lesser issues. Bandwidth may be scaled back or throttled for specific resource-hogging accounts, or if the entire network is under heavy load. And the company reserves the right to close the account of any user at any time, without giving any notice or reason. Other services have sort-of similar clauses, but SecureVPN’s seem notably more in favour of the company, rather than the end user.
SecureVPN IS NOT AVAILABLE TO PERSONS UNDER THE AGE OF 18. If you are under 18 years of age, please do not use SecureVPN.
INFO WE COLLECT
From Clients of our Service:
- E-mail Address.
- Payment Data.
- Clients who opt to use the optional control panel will receive a temporary cookie.
- User account, external IP and internal IP.
From the Website and E-mail:
- Submissions on the ‘Contact Us’ page.
- Any e-mails we receive.
- Affiliates who opt to use the optional control panel will receive a temporary cookie.
- SecureVPN.com provides virtual private networking (“VPN”)/Private Internet Services, Wifi Security/Authentication, Encryption Services and Anonymous internet protocol (“IP”) addresses to its clients. You (“Client” or “Subscriber”) (SecureVPN.com and Subscriber collectively known as “Parties”) acknowledge that SecureVPN.com and/or any of its parent companies or constituents will not be held liable for any and all liability arising from your use of its services and website.
- Subscriber affirms that they are either more than eighteen (18) years of age or an emancipated minor, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms of Service, and to abide by and comply with these Terms and Conditions contained herein.
- If you are under the age of eighteen (18) years of age and between thirteen (13) and seventeen (17) years of age, then you must find a legal parent or guardian to purchase and activate this service for you. If you are unable to find a legal parent or guardian to purchase and activate this service for you or if you are under thirteen (13) years of age, you are not permitted to use this website or its services.
- E-mail address is used to send subscription information, payment confirmations and private internet access promotional offers only.
- Payment data is used to manage client signups, payments, and cancellations.
- Contact submissions and e-mails will be used for correspondence.
- Temporary cookies are used to handle control panel logins.
SecureVPN.com does not collect or log any traffic or use of its Virtual Private Network (“VPN”) or Proxy.
SecureVPN encrypts every page visited by our Users, thus protecting communications between each User and the Internet. SecureVPN employs certain physical, managerial, and technical safeguards to preserve the integrity and security of any information collected. We cannot, however, ensure or warrant that the safeguards will be uninterrupted or effective, or that any information you transmit to SecureVPN will remain secure, and you do so at your own risk. Once we receive your transmission of information, SecureVPN employs certain techniques and technologies to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. Please note that SecureVPN helps secure your Internet session, not your computer. SecureVPN software does not protect your computer from viruses or malware. We recommend getting anti-virus/anti-malware solutions from one of our reputable partners in order to also help secure your computer. SecureVPN.com is a business that strives to protect privacy and the privacy rights of our clients. We may collect and disclose personal information, including your usage data, to governmental authorities or agencies, including law enforcement agencies, at their request or pursuant to a court order, subpoena or other legal process, if there is a good faith belief that such collection or disclosure is required by law.
How Much is SecureVPN.com? Is There a Free Trial?
SecureVPN offers two pricing tiers as part of a Freemium model. The Free plan does not allow for P2P usage and has a 1GB data transfer per month. It also only permits one device to be connected to the VPN service at any given time. If you opt for the Premium account straight away – or after a trial period – you’ll have no P2P restrictions, unlimited data access, and up to 5 device connections. This means you can cover all your devices, or share with the family for $7.99 per month or $49.99 for a year’s commitment.
The pricing certainly isn’t the most economical, but it is in line with higher end VPNs (with that definition somewhat dependent on your individual preferences).
SecureVPN.com Speed Test
I ran into some complications when trying to run speed tests using testmy.net. Firstly, speeds were inadequate for running a test. In fact, the only successful test I ran showed speed in Kilobytes, while the remainder crashed the page due to timing out. In effect, this means that SecureVPN’s speed isn’t enough to browse more than the simplest web pages.
That being said, there were luckily no DNS leaks detected – which is good. Nevertheless, in light of the above, it’s always good practice to run periodic tests and make sure everything is in working order as it should be. You may use ipleak.net to check DNS leaks and the WebRTC Bug, while test-ipv6.com looks for IPv6 leaks. There’s also doileak.net, combining bits and pieces of the other two tests for added peace of mind.
How is Customer Service at SecureVPN.com?
Support with this VPN is limited to ticket-based queries at the moment. In addition, responses can take up to several days, which isn’t great. However, the answers I received were polite and informative.
• Number of Server Locations (countries) 6
• Number of servers 6
• Does VPN keep logs Partially
• Includes Kill Switch No
• Devices per license 5
• Military Grade Encryption
• Offers Free Plan
• No Logging Policy
• 5 Simultaneous Connections
Is SecureVPN.com Safe?
Unfortunately, the encryption suite doesn’t exactly boost confidence. The default in both mobile and desktop apps is 3DES-EDE3-CBC 192 bit. It’s not s stretch to label the outdated DES encryption vulnerability. When spliced with Diffie-Hellman keys, it’s a bit better, subsequently diminished with 192-bit keys leaving a lowest common denominator taste in the security palate. Basically, this VPN isn’t very secure. Again, for the money you pay, this is a fail.
It’s a shame that I don’t recommend this product because it worked really well. The concerns we have, outweigh the experience, however.
Logging and leaks of any kind are always going to make you second guess. It doesn’t matter how well a system works, if you’re keeping my information or leaking my IP address, then you’re failing the primary task of a VPN.
The whole hush-hush secret about their encryption is also worrisome. Not only do they go out of their way to not tell you it’s specs on the website, but then when you ask an employee about it, they’re evasive.
Then there’s the price. There are far better VPNs out there for less money. It had great speed and worked well with Netflix and torrenting, but it’s still a pass for me.