Is My Privacy Protected with SaturnVPN?
Is my privacy protected with Saturn VPN?
Personal Information Collection
Personally Identifiable Information (PII) includes all such information which can be directly linked to an individual e.g. name, telephone number or email address as well as information about activities directly associated with an individual e.g. Products or Services purchased or used. PII may be provided to us by you or by someone on your behalf while interacting with us online and offline.
Furthermore, in the course of using Saturn VPN services, you or someone else on your behalf may give out information about yourself or give access to your system. This information may
Include, but not be limited to:
- Names and IP addresses
- Operating systems
- Operational logs
We use browser cookies on this website just like many other organizations to improve the quality of our service. One or more cookies are sent to your computer that uniquely identifies your browser and various related information. Generally, each browser is setup to accept cookies, but this preference can be changed by resetting your browser to indicate when a cookie is being sent or to refuse all cookies.
Data Protection and Encryption
All PII, public and private keys, passwords are stored in encrypted format, using strong cryptographic algorithms. Appropriate security measures are taken for the protection of this information against unauthorized access, unauthorized alteration, destruction or disclosure of data. Access to personal information by Saturn VPN employees, contractors and agents is restricted. These officials require that information in order to operate, develop or improve our services but are bound by confidentiality obligations. They may be subjected to disciplinary action, which includes termination and criminal prosecution, upon failing to meet these obligations.
File Sharing Activities and DMCA Notices
You agree that you will not do any kind of illegal file sharing activities on Saturn VPN’s US and UK servers. Saturn VPN complies with DMCA notices and in this regard forbids its clients from such activities in those territories where it’s illegal namely in the USA and the UK.
However, file sharing activities are permitted on our Netherlands, Canadian, German and Luxembourg servers.
How Much is SaturnVPN? Is There a Free Trial?
You are able to access all of the VPN protocols offered by the service with one package. The subscription plans offered by the company include a one month period, or three and six month subscriptions. There is also a one-year and a two-year plan. Longer subscription periods work out cheaper per month. However, you have to pay for the whole period up front.
Prices are given in US Dollars and you can pay with credit cards, PayPal, Bitcoin, Webmoney, and Perfect Money.
Each subscription allows the account holder to connect to the network on two separate devices simultaneously.
SaturnVPN Speed Test
I was particularly impressed by the speeds on this VPN. The speed was fast, which in turn made streaming more fun. There was no buffering and I am happy to report that streaming with Saturn VPN was a smooth sailing all the way. As much as the speeds were great, the tests did show some DNS leaks which is a little discouraging and I really hope that Saturn VPN is indeed working on this.
How is Customer Service at SaturnVPN?
Saturn VPN has one of the finest support structures in the industry. You can get help through Skype, Gtalk, Yahoo messenger and Email.
The ‘Live Help’ tab instantaneously works (hey, I checked that 5 times), so it means that Saturn VPN subscriber issues are attended to promptly. Not every VPN provider will offer you such 7×24 technical supports.
For those who are looking for a better view of Saturn VPN installation and management, there are also good ‘how to’ tutorials on the website.
• Number of Server Locations (countries) 6
• Number of servers 45
• Does VPN keep logs Partially
• Includes Kill Switch No
• Devices per license 2
• Free test account
• 256-bit encryption
• 3 day money-back guarantee
• Allows P2P and Torrenting
• Available for all devices.
Is SaturnVPN Safe?
The VPN protocols offered by SaturnVPN are PPTP, L2TP, SSTP, and OpenVPN. There are also two proprietary implementations available, which are Cisco AnyConnect and Kerio.
Unfortunately, the customer support team is not very knowledgeable about the methods used by the VPN, so any information that isn’t on the website, or can’t be deduced by looking at log files, simply isn’t available.
The company’s implementation of OpenVPN isn’t very successful. It uses Blowfish encryption with a 128-bit key. The company uses Diffie Hellman for key exchange, which is the standard methodology used for OpenVPN.
The session establishment processes are covered by 1028-bit RSA encryption. This is weak and the RSA doesn’t recommend using such a short encryption key, because there are rumors that a number of authorities, including the Chinese security services, that can crack this level of encryption. Most VPNs use a 2048-bit key for RSA and the best VPNs use a 4096-bit key.
SaturnVPN is great for getting into overseas streaming video websites. However, their retention of connection logs for an unspecified period means that you should not rely on this VPN for identity protection when downloading copyrighted material. I am definitely not okay with a VPN keeping logs because it eliminates the need for a VPN anyway.