Faceless.me VPN: Is it as good as it claims to be?
Faceless.me is one of those VPN companies that offers a completely free network without the need to register an account. The company is based in Cyprus and is known for delivering exceptional VPN service.
What is FacelessMe VPN?
Faceless.me VPN does that job that most of the VPN service providers are intended to deliver – to provide an anonymous and encrypted Internet connection. Here is a review to help you understand more about the service:
Is My Privacy Protected with FacelessMe VPN?
Faceless.me VPN follows a strict no-logging policy, which is really exceptional considering the fact that they offer a totally free subscription plan. The official statement mentioned on their website is – “Your privacy is very important to us. None of the information you provide will ever be used for any purpose other than to provide you with the services that you have purchased. To prevent fraudulent orders we may ask for a scan/ copy of your ID or credit card to confirm your identity. Faceless.me may disclose your Personal Information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Faceless.me or the site; (b) protect and defend the rights or property of Faceless.me, the site or the users of Faceless.me; and, (c) act under exigent circumstances to protect the personal safety of users of Faceless.me, the site or the public.”
Although the company follows a strict no-logging policy, the clause of asking for an original ID and the fact that they might disclose your confidential information to the Government, law enforcement officials, intelligent agencies and the court does hurt users’ privacy. Having said that, the occurrence of such instances is pretty rare and most users will not have to worry about this much. There is no kill switch feature on offer at the moment, which also means that the quality of privacy you get is lower.
How Much is FacelessMe VPN? Is There a Free Trial?
As mentioned earlier, Faceless.me is well-known on the market for its 100% free subscription plan. Subscribers need not register with the company either, which makes the offer even more appealing to a mild surfer. It is compatible with Windows, Mac, Linux, iPad, iPhone and Android. Just like most free VPN plans, subscribers have certain restrictions, and in this case – traffic is limited to 2GB/month, mobile traffic to 1GB/month, no server switching, etc. Apart from this free plan, there are premium plans on offer as well and those come with all the bells and whistles.
• 3 months – $19.95/3months which relates to $6.65/month.
• 6 months – $29.95/6months which relates to $4.99/month. This is offered at an attractive discount of 25%.
• 12 months – $47.95/year and this relates to just $3.99/month. This special pricing is only offered for a limited period of time and you get it at almost 40% off.
There is no money-back guarantee on offer. Multiple payment methods such as PayPal, VISA, MasterCard and all major credit and debit cards are accepted.
FacelessMe VPN Speed Test
Connection speeds are one of the most important factors that will determine whether your Internet connection will be stable and reliable or not. You can test the speed for yourself using some of the popular speed test platforms by signing up for the free plan. But that won’t give you real speed figures because premium plans come with zero restrictions. We tested the upload and download speeds across multiple servers. Speed test results were inconsistent and such a mixed speed or performance is not something that we would entertain. A mixed performance metric is only going to prevent you from surfing the web freely.
How is Customer Service at FacelessMe VPN?
The email support form is the one and only form of communication you could have with the support staff of the company. You can reach out to them for both technical and finance related queries and we did get quick and apt responses from the company. The knowledge and skill level of their support team is one of the best, taking into consideration the answers we received from them.
Apart from that, there is a Blog and an FAQ section where you could find answers to various aspects of the VPN service. Basics of VPN, technical questions, premium plan features, issues, and so on are the different sections covered under the FAQ section. The addition of live chat support or voice support would have made Faceless.me VPN even more user friendly and attractive for a subscriber.
The website, for starters, is neat and looks good. There is not much of a design to it, but it does the job that it is designed to do. All the information you need is well laid out and you can find it right away. This even applies to their user interface, whether it is a Mac software app or smartphone and tablet app for that matter. The Free download option is in bold, which makes it easy to identify. If you are looking for a more professional plan, then you have the premium subscription plans.
The signup process can also be reached via the ‘Order’ tab in the top right section of their main home page. You can sign up for any plan of your choice and the signup process will be complete within a few minutes.
Let us now check out some of the feature specifications provided by Faceless.me –
• Easy to use UI.
• Multiple device protection.
• ISP protection.
• No log policy.
• OpenVPN and PPTP protocol connections.
• 3 servers – US, Russia and Netherlands.
• Free and premium membership plans.
• 1 simultaneous device connections.
As you can see, the feature specifications are not very extensive, which means you are only going a handful of features even for the premium plan (without any restrictions). Comparatively, the free plan is well worth it and we would recommend the same.
Is FacelessMe VPN Safe?
A secured encrypted tunnel offered by a VPN makes it one of the best Internet networks around. Faceless.me VPN uses SSL VPN platform and under this, subscribers have the option of choosing between PPTP and OpenVPN protocols. This is coupled with a 1024-bit RSA encryption, which is strong enough to protect your Internet activity and data processed using the network. Subscribers will not have any problem enjoying P2P sharing and torrenting. In respect to security, this VPN is well above average.
To sum it up, we must give Faceless.me VPN credit for their excellent free membership plan. The payment plan on the other hand is ordinary and requires many improvements. The experience delivered to a subscriber is also underwhelming, considering the timeouts and connectivity terminations in the middle of a browsing activity. The company needs to improve on their features and overall speed of their servers, and of course, must also increase the number of servers.